At Magadh Swad, we strive to ensure that your orders reach you safely and on time. This policy outlines how we process, ship, and deliver products purchased through our website and other sales channels.

1. Delivery Locations

We deliver to most locations across India. If your address falls outside our serviceable area, you will be notified during checkout or shortly after placing your order.

2. Order Processing

Orders are processed within 1–2 business days after full payment is received.
Orders placed on weekends or public holidays are processed on the next working day.

3. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure safe delivery.

  • Standard Delivery: 3–7 business days (depending on location)

  • Express Delivery (if available): 1–3 business days (additional charges may apply)

Please note: Delivery timelines are estimates and may vary due to regional accessibility, courier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

  • Free shipping eligibility, if applicable, will be shown in the cart.

  • A flat shipping fee will be applied to orders below the minimum free shipping value and displayed at checkout.

  • Additional charges may apply for express or same-day delivery options, where available.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS along with a link to track your shipment in real time.

6. Delivery Attempts

Our courier partners will make up to two delivery attempts.
If the recipient is unavailable, the package may be returned to us. Re-delivery may require additional charges.

7. Damaged or Lost Packages

If your package appears damaged at the time of delivery, please refuse to accept it and contact us immediately.
If a shipment is lost or not delivered, we will coordinate with the courier partner to investigate and provide an appropriate resolution.

8. Incorrect Address

Please ensure that your shipping details are accurate when placing an order. Desi Tesi is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

9. Contact Information

For any questions or concerns related to shipping or delivery, please contact us:

Magadh Swad
Ward No. 19, Makkhachak, Near Bharat Gas Agency, Bakhri Bazar Begusarai, Bihar, 848201 India
📞 +91 9507827179
📧 contact@magadhswad.shop