At Magadh Swad, we are dedicated to delivering high-quality food products along with dependable customer service. Since our items are perishable, we follow the policy below to maintain hygiene, safety, and transparency.

1. Returns

Due to the perishable nature of our products, returns are not accepted once an order has been delivered.

However, if you receive a product that is damaged, defective, or incorrect, please contact us within 24 hours of delivery for assistance.

2. Refunds

Refunds may be issued under the following circumstances:

Damaged or Defective Product
If your order arrives damaged or defective, notify us within 24 hours of delivery.

Incorrect Item Received
If you receive a different item than what you ordered, inform us within 24 hours.

To request a refund, please provide:

  • Order number

  • Clear photo showing the issue

After review and approval, refunds will be processed to the original payment method within 5–7 business days.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Claims made after 24 hours of delivery

  • Products that have been consumed, partially used, or not in original condition

  • Orders placed with incorrect shipping details provided by the customer

4. Order Cancellations

  • Orders may be canceled within 1 hour of placement.

  • To cancel, contact us immediately at contact@magadhswad.shop.

  • Orders already processed or dispatched cannot be canceled.

5. Contact Us

For any questions or concerns regarding your order, please contact us:

Magadh Swad
Ward No. 19, Makkhachak, Near Bharat Gas Agency, Bakhri Bazar Begusarai, Bihar, 848201 India
📧  contact@magadhswad.shop