📩 Product & Quality

What exactly is Thekua?

Thekua is a traditional homemade sweet snack from Bihar and Jharkhand. It’s made using simple ingredients like wheat flour, jaggery (or sugar), and ghee, then shaped and deep-fried until golden and crisp. Thekua is especially popular during festivals like Chhath Puja, but it’s also enjoyed anytime as a crunchy, mildly sweet snack with a rich, authentic taste.

What varieties of Thekua do you sell?

At Magadh Swad, we offer a range of traditional and flavorful Thekua varieties to suit different tastes. This includes classic jaggery (gud) Thekua, sugar-based Thekua, and special flavored options made with ingredients like coconut or dry fruits. We also provide combo packs so you can enjoy multiple flavors in one order. All our Thekua is prepared using authentic recipes to keep the original taste intact.

What is the shelf life and how do I store it?

Thekua usually has a shelf life of around 30–45 days when stored properly. To keep it fresh and crunchy, store it in an airtight container at room temperature. Keep it in a cool, dry place away from direct sunlight and moisture. Avoid refrigeration, as it can affect the texture and make the Thekua soft.

🛒 Ordering & Gifting

How do I place an order?

Placing an order is simple. Just visit our website, browse your favorite Thekua options, and add them to your cart. Once you’re ready, proceed to checkout, fill in your delivery details, and complete the payment securely. After placing the order, you’ll receive a confirmation and tracking details so you can easily follow your delivery.

Can I gift Magadh Swad snacks?

Yes, absolutely! Magadh Swad snacks make a thoughtful and unique gift for family, friends, and loved ones. Our traditional Thekua packs are perfect for festivals, special occasions, or simply sharing a taste of Bihar. You can place an order and have it delivered directly to the recipient’s address, making gifting easy and convenient.

🚚 Payment & Shipping

What payment methods are available?

We offer multiple secure payment options for your convenience. You can pay using debit cards, credit cards, UPI (Google Pay, PhonePe, Paytm), net banking, and popular digital wallets. Cash on Delivery (COD) may also be available in select locations.

What are the delivery charges?

Delivery charges may vary based on your location and the total order value. In many cases, we offer free shipping on orders above a certain amount, while a small shipping fee may apply to lower-value orders. The exact delivery charge will be shown at checkout before you complete your purchase.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can use this link to check the real-time status of your delivery. Simply click on the link and enter your tracking ID to see where your order is and when it will arrive.

🔁 Returns & Support

What is your return and damage policy?

Due to the perishable nature of our products, we generally do not accept returns once the order has been delivered. However, if you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours of delivery with clear photos or videos as proof.

After verification, we will offer a suitable resolution, such as a replacement or refund. Your satisfaction is important to us, and we make sure every order meets our quality standards.

How can I get in touch?

You can reach out to us anytime for support, queries, or feedback:

We’re always happy to assist you and will respond as quickly as possible.